Smart Phone, More than A Phone

When Alexander Graham Bell invented the telephone at the end of the nineteenth century, many people treated his new invention as scientific oddity. However, by the mid-twentieth century, the scientific oddity had changed the world. For the first time people were able to communicate through sound with others across nations and then across the seas. Many believed that the phone had reached the zenith of its development in the 1970s, when the first cellular mobile phones began to appear on the world's markets. However, designers have shown a gift for adapting old technology to new circumstances. During the late 1990s, mobile phones again began to show signs of life. In this new era of mobile phone-development was inspired by the development of a seemingly unrelated technology, the Internet. The late 1990s, RIM launched America's first smart phone, the BlackBerry. RIM or Research In Motion has continued to be one of the forerunners in the development of fourth-generation networks and fourth-generation mobile devices including smart phones and personal computer smart tablets.
The focus of this article is on the capability of fourth-generation smart phones. First of all, what makes a fourth-generation phone smart? This question must be answered in two separate parts. The first factor, which gives a “Smart” phone its supposed intelligence, is its ability to connect to the Internet via a onboard wi-fi connection. The second and the most crucial factor needed to make a cell phone intelligent is the application. These downloadable programs, which are available for download at RIM’s app store, are instrumental in allowing the phone to perform the tasks assigned to it. BlackBerry apps are specifically designed for use on only BlackBerry mobile devices. These programs range from downloadable games to applications designed to help subscribers stay connected vital services such as news agencies, weather services, and other public broadcasting media.
Due to the importance of the wi-fi connections built into the phone and the applications, RIM has divided its customer service and technical support departments between cell phone users and tablet users. This allows BlackBerry support to offer customers more expeditious and better quality service. While also allowing troubled subscribers the ability to speak directly to a person who is a trained expert in the operation and maintenance of the caller’s particular device. At the same time, RIM has also created an online version of technical support, which provides a list of the most frequently asked questions, and links to concise instructed answers.
In conclusion, thanks to the development of fourth-generation networks and devices, the phone has again changed the world bringing people of different nationalities and professions closer together.